Chapter 4

Triumph. You are successful, you are brilliant, you are a genius among concierges. The helicopter is on its way. You have single-handedly fixed everything and saved Angela Falter from a potentially embarrassing incident.

Maybe you took a while to get it done, but it is finished and with enough room to spare.

Time to Give Charelle the Good News

Charelle is standing by the bar wearing no expression whatsoever. Her cell phone is in front of her, blinking.


Well, that took some string-pulling,” you say. “But I’m happy to announce that we have a helicopter in the air, and I’ve cleared landing rights on our end, so whenever your speaker is ready…”

Charelle ignores your good news. “He’s not going to be ready. You’re going to have to find a replacement speaker.”

A replacement. In 32 minutes. If she’d told you this to start with—

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